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Travel and Services in Armenia with Kaleske

Tours, apartment rentals, events, exchange rates and practical travel guides for Armenia and Yerevan.

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© 2026 — All rights reserved by ANQ.am Limited Liability Company.

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Service-Specific Terms

Intellectual Property and Kaleske Content

Ownership of materials and marks, limited user licence, submitted content, third parties and infringement notices.

Effective Date
August 14, 2026
Version
1.0.0
Last Reviewed
August 14, 2026

Transaction-Specific Terms Are Shown Before Confirmation

These policies provide the general framework for using Kaleske. Variable details such as the final price, availability or capacity, responsible service provider, cancellation conditions, payment deadline and other service-specific terms are shown with the relevant offer, order or before final payment and confirmation.

Submitting a Purchase Request Does Not Confirm an Order or Payment

For products or services that require availability, pricing or delivery confirmation, submitting a request only starts the review process. No purchase or reservation is considered final until the applicable terms, final amount and payment method have been confirmed and any required payment has been successfully verified.

1

Scope and roles

Kaleske is a commercial brand and digital platform operated by ANQ.am Limited Liability Company and is not a separate legal entity. This policy applies only to Kaleske.com and services offered under the Kaleske brand on that domain.

Text, design, images, video, databases, layout, logos, the Kaleske name and other Kaleske.com content belong to the Operator, an identified rights holder or the relevant supplier and are protected under applicable law. Display of a third-party name, image or material does not transfer ownership or grant rights beyond the licence held.

2

Essential information and contract formation

Before a final commitment is created, the service description, responsible party, amount and currency, mandatory charges, performance date or period, material restrictions, and cancellation or refund rules are shown or recorded in the order confirmation. Submitting a form, message or enquiry alone does not create a confirmed booking, purchase or contract.

A user receives a personal, limited, revocable and non-transferable licence for ordinary viewing and use of the service. Unless law or written permission allows, commercial copying, sale, adaptation, removal of ownership notices, mark use, bulk extraction or implying a commercial relationship is prohibited. Lawful fair use and non-limitable rights remain.

3

Performance and customer responsibilities

The Operator and the relevant supplier must perform the accepted service with reasonable care and in accordance with the confirmed information. The customer must provide complete and accurate information and required documents, cooperate on time, observe safety and conduct requirements, and check names, dates, destinations, specifications and price before confirmation.

A user keeps ownership of submitted content but, when submitting it for publication or order performance, gives only a non-exclusive licence limited to hosting, displaying, formatting, translating and forwarding as needed for that purpose. The user confirms necessary rights and consents of depicted persons. After the purpose ends, the Operator deletes or restricts the content according to lawful retention.

4

Changes, cancellation and refunds

Rights to change or cancel and the refundable amount depend on mandatory law, the extent of performance, costs actually incurred, and terms disclosed before purchase. Nothing in this document removes a non-waivable consumer right. A deduction is made only where lawful, genuinely connected to the order, and disclosed in advance.

An infringement notice to [email protected] must identify the owner or representative, work, location of the challenged material, basis of right, contact details and a good-faith statement. The Operator reviews it, may temporarily restrict where needed, allows the publisher to respond and gives a reasoned decision. A knowingly false notice or response may carry legal responsibility.

5

Third parties, liability and mandatory rights

Where a third party is involved, each party's responsibility follows the disclosed role, the contract and the law. The Operator remains responsible for its own conduct, information it must provide, and obligations it accepts, and is not released from statutory responsibility by a general disclaimer. No limitation applies to fraud, wilful misconduct, personal injury, or responsibility that the law does not permit to be limited.

Third-party material is used under its own attribution or terms, and the Operator grants no greater right than it holds. Account closure ends future user use; a licence needed for an earlier order, lawful retention, claims and ordinary backups remains only as necessary.

6

Complaints, governing law and language

Send a complaint to [email protected] with the order or tracking number, a clear description, relevant evidence and the requested remedy. Kaleske's target is to acknowledge receipt within 2 business days and provide a substantive response within 10 business days. A complex matter may take longer with notice and reasons. The laws of the Republic of Armenia govern without removing any mandatory right or jurisdiction required by law.

Previous PolicyAcceptable Use Policy

On This Page

  1. 1Scope and roles
  2. 2Essential information and contract formation
  3. 3Performance and customer responsibilities
  4. 4Changes, cancellation and refunds
  5. 5Third parties, liability and mandatory rights
  6. 6Complaints, governing law and language

Have a Question About This Policy?

Send us the service name, order number or tracking code, if available, and a description of your question so the Kaleske team can review the relevant case.

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