Kaleske House Brokerage

The order confirmation or contract will state whether the Operator is the direct seller or service provider, acts for a supplier, operates as a marketplace intermediary, or provides information only. The contracting party and, where different, the supplier and their contact details must be shown before payment. The names ANQ, Kaleske, DOROB, Kaleske House and Kaleske Shop do not by themselves establish separate legal persons.

For a confirmed engagement Kaleske House acts as REAL_ESTATE_BROKER and is not landlord, tenant or purchaser unless a separate contract expressly says otherwise. The mandate—introduction, viewing, negotiation, document review or contract assistance—is defined in writing, and transaction success or legal title is not guaranteed.

Before an order is accepted, the description, total price and currency, taxes and mandatory charges, performance time or period, material restrictions, cancellation rules, and responsible party will be disclosed. A contract becomes binding when clear acceptance is issued and, where required, an authorised payment is confirmed; an acknowledgement of a request alone does not guarantee acceptance.

Address, stated owner, area, use, price, charges, occupancy, facilities and known restrictions are presented from the supplier identified in the relevant request or offer, with unverified items marked. Each party must independently check title and authority, registration and encumbrances, debts and utilities, technical state, permits, tax and suitability with the cadastre, specialists and advisers.

The Operator and the relevant supplier must perform the accepted service with reasonable care and in accordance with the confirmed information. The customer must provide complete and accurate information and required documents, cooperate on time, observe safety and conduct requirements, and check names, dates, destinations, specifications and price before confirmation.

Required identity and consent are obtained before viewing, data use and an offer. Parties must disclose needs and budget, relationship to the property, material defects or conflicts and accurate information. The broker does not disclose a party's confidential information without permission or legal duty and does not give specialist legal, tax, technical or investment advice.

Rights to change or cancel and the refundable amount depend on mandatory law, the extent of performance, costs actually incurred, and terms disclosed before purchase. Nothing in this document removes a non-waivable consumer right. A deduction is made only where lawful, genuinely connected to the order, and disclosed in advance.

The tenant commission is 50% of the value stated in the relevant offer or agreement; the landlord separately pays 50% of the value stated in the relevant offer or agreement. the value stated in the relevant offer or agreement and the entitlement event the value stated in the relevant offer or agreement must be defined with a numeric example before acceptance; no assumption is made that the base is monthly rent or anything else. Tax, cancellation, a direct deal after introduction and commission refunds must also be explicit.

Where a third party is involved, each party's responsibility follows the disclosed role, the contract and the law. The Operator remains responsible for its own conduct, information it must provide, and obligations it accepts, and is not released from statutory responsibility by a general disclaimer. No limitation applies to fraud, wilful misconduct, personal injury, or responsibility that the law does not permit to be limited.

If the broker acts for both landlord and tenant or receives payment from both, the dual role, information it cannot share, each fee and potential conflict are separately disclosed and both give explicit consent before proceeding. For an unmanageable conflict, the broker withdraws from one or both engagements. No deposit is accepted without clear terms identifying owner, holder, deductions and return.

Send a complaint to [email protected] with the order number, a clear description, relevant evidence and the requested remedy. Receipt will be acknowledged within 3 business days and a target response provided within 15 business days; a complex matter may take longer with notice and reasons. Armenian law governs without removing mandatory protection of the consumer's residence. Once approved by Armenian counsel, the Armenian version controls interpretation to the extent permitted; a translation difference will not be read to reduce mandatory rights.