Yerevan Crisis Management Center

Yerevan Crisis Management Center and Armenia’s emergency rescue services are important contacts for situations that require rapid response beyond ordinary municipal or customer-service support. They are relevant for fire, accidents, rescue needs, people trapped in buildings or elevators, dangerous structural situations, road incidents with rescue risk, natural hazards, severe weather impact, gas or smoke danger, and other crisis situations where immediate coordination is needed. In Armenia, key emergency numbers include 101 for fire and rescue, 112 and 911 for emergency coordination, 102 for police and 103 for ambulance.

The rescue service connected with emergency response is publicly listed as operating 24 hours. The address in Yerevan is commonly listed in the Davtashen district, at 109/8 Anastas Mikoyan Street. For ordinary visitors, the most important detail is not the physical address but knowing which number to call and what information to give. In a real emergency, every minute matters. Call as soon as there is danger to life, fire, smoke, trapped people, collapse risk, severe accident, or a situation that cannot be solved safely without professional responders.

When calling 101, 112 or 911, state the location first. Give the city, district, street, building number, floor, entrance, apartment or nearby landmark. Then describe the emergency: fire, smoke, accident, trapped person, collapse risk, flood, hazardous material, severe weather damage or other danger. Say how many people are involved, whether anyone is injured, whether children or elderly people are present and whether access to the location is blocked. If you are in a hotel or apartment building, alert the reception, building manager or security staff as well, but do not delay the emergency call.

These emergency numbers should not be used for simple questions, tourist information, routine city complaints or test calls. For municipal problems that are not dangerous, the Yerevan Municipality hotline 1-05 is more appropriate. For medical emergencies, 103 should be called. For crime or active threat, call 102. If you are not sure which service is needed, 112 or 911 can help coordinate. Travelers should save emergency numbers in their phone, share their live location when possible and keep their accommodation address written in a form that can be read by a local person. Clear, calm information helps dispatchers send the right service faster.